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AI’s Next Leap in Healthcare

Artificial Intelligence has provided smart assistance in various industries.  Algorithms designed to predict outcomes have allowed many big name companies to dedicate virtual or automated customer service options round the clock in terms of frequently asked questions and inquiries. All of this is now possible without the presence of a person on-site at a service center.

The University of Texas at Austin’s Advanced Computing Center is currently working on an AI tool that will help oncologists determine which of their patients have cancer, then pin-point head and neck areas where specific radiation is needed. This is a long process that takes the clinically trained professional hours of x-ray observations given that neck and head tumors are sensitive to treat due to the nerves and spine being so close in vicinity. The supercomputer that researchers developed allows for this process to identify affected areas in under a minute and the programming goes as far as to determine an exact amount of treatment needed for the tumors found. Trial runs have had excellent feedback from physicians.

According to HDM’s recent article, the future of AI in healthcare could pose a vast range of possibilities for users.  These features include (but are not limited to):

  • Service request management
  • Incident and problem management
  • Change management
  • Asset management

These features would allow hospital IT teams to move onto pending tasks that are not so casually tackled.

AI is not meant to threaten the current IT Consultants and Specialists on site. Similar to new technologies, it is meant to aid in reducing tedious tasks and tackle issues such as storage or preventing ransomware. The core of AI is meant to resolve every-day simple tasks of IT departments to pave the way for technicians to take on and tackle the bigger, tougher tasks.  However, as AI continues to advance, its ability to move up the food chain and perform with ever-increasing complexity is practically guaranteed.  According to Michael Williams, CEO at Global Healthcare IT, Inc. the message here is “Short term, AI is no problem.  Long term, it could pose a threat if we do not continue to move forward technologically.”

For more information on AI, cloud solutions, and/or Blockchain (also an emerging concept in healthcare), or virtual training, please contact Michael Williams, CEO at Global Healthcare IT for more information. Michael can be reached at

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